Commitment to Fair Resolution
Researchpubx is committed to handling complaints, concerns, and appeals in a fair, transparent, objective, and timely manner. We recognize that disagreements may arise during the publication process and provide appropriate mechanisms for review and resolution.
Scope of Complaints
Complaints may relate to:
- Editorial decisions
- Peer review conduct
- Publication ethics concerns
- Author or reviewer treatment
- Publication delays
- Alleged policy violations
- Editorial procedures
All complaints are assessed impartially and confidentially.
Editorial Appeals
Authors who believe a manuscript decision was based on factual errors, procedural concerns, or significant misunderstandings may submit a formal appeal.
Appeals should include:
- Manuscript details
- Explanation of the concern
- Supporting evidence or clarification
- Reasons for reconsideration
Appeals should focus on substantive issues rather than disagreement with reviewer opinions alone.
Appeals Review Process
Upon receipt of an appeal:
- The appeal is acknowledged by the editorial office.
- Relevant documentation is reviewed.
- Additional expert opinions may be requested.
- Independent editorial assessment may be conducted.
- A final decision is communicated to the author.
Decisions following appeal review are considered final.
Publication Ethics Complaints
Concerns regarding:
- Plagiarism
- Authorship disputes
- Data manipulation
- Ethical misconduct
- Reviewer misconduct
will be investigated in accordance with Researchpubx policies and established publishing standards.
Reviewer and Editor Complaints
Reviewers and editors may also submit concerns regarding:
- Unprofessional conduct
- Undisclosed conflicts of interest
- Ethical concerns
- Abuse of editorial processes
Such reports will be treated confidentially and investigated appropriately.
Confidentiality
Researchpubx protects the confidentiality of all parties involved during complaint and appeal procedures and limits disclosure to individuals directly involved in the investigation.
Commitment to Continuous Improvement
Feedback and complaints provide valuable opportunities to improve editorial processes, publication quality, and stakeholder experiences. Researchpubx is committed to learning from concerns and strengthening its publishing practices accordingly.